Natural Stones | Warranty

NO WARRANTY ON ALL NATURAL STONESGRANITE, MARBLE, LIMESTONE, SANDSTONE, SLATE, ONYX, QUARTZITE AND TRAVERTINE


Natural stones vary in color, pattern and density. We always encourage and allow fabricator’s/manufacturer’s customers (end-user) to view and approve their specific slabs before fabrication. Universal Granite Ltd makes no warranty of any differences between samples and the installed stone.


After the installation of the counters, the purchaser/the end-user must maintain the countertops. Improper care such as surface staining or etching, heavy impact on the countertops, leaving acidic or aggressive chemicals or any liquid in contact with the material for any period of time, surface chipping and scratching caused by negligence and abuse or failure by the customer to exercise reasonable care in using the product are not covered after the installation.

Any damage, i.e. by vandalism, accidental impact, excessive stress or load placed on the stone (which could result in damage to the granite), fire, acts of God or other circumstances not related to the material or installation such as dropping a heavy object on the countertop or standing on the countertop, resulting after proper installation of an acceptable product will be assumed to have occurred through no fault of Universal Granite Ltd. Therefore, Universal Granite Ltd would like to clearly inform that there is no warranty for granite, marble, limestone, sandstone, slate, onyx, quartzite and travertine.